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Session Code: THS1312

Presenter(s): Amjad Shaikh

Company(s): ServiceNow

Abstract: Now a days the Conversational systems are becoming pervasive as a basis for human computer interaction as we seek more natural ways to integrate automation into everyday life. Well-known examples of conversational AI include Apple’s Siri, Amazon’s Alexa and Microsoft’s Cortana but conversational systems are becoming widespread with platforms like Facebook Messenger opening up to chatbot developers. And keeping up with theme of consumerzing enterprise experience we need to translate users experience with today’s common conversational systems interactions like buy movie tickets, booking flights, Book doctor’s appointments into day to day work life. Learn about our approach to building natural language models for Virtual Agent.