- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Session Code: BRE0136
Presenter(s): Mirza, Nick, Kathy
Company(s): ServiceNow, ServiceNow, ServiceNow
Abstract:
Learn how the Walk-up Experience is pushing customer satisfaction (CSAT) further with appointment scheduling and on-site information while simplifying inventory with easy-to-use dashboards to track stock. With this new feature, we’ve pre-built an end-to-end experience that is conducive to employees walking in and building that face-to-face high CSAT service. We provide the tools and training your IT staff needs to deliver a great experience for everyone. You’ll also discover how we’ve created an Agent Workspace to help Service Desk Agents prioritize and act rapidly with everything they need in one place.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
