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Session Code: THS1521
Presenter(s): Karin Cheung
Company(s): ServiceNow
Abstract: Whether ServiceNow customers choose to customize or tap out-of-the-box features, they are given the versatility, transparency and control to make the right upgrade choices for their businesses. That is -- choices within limits. To streamline upgrades and make it easier, customers need to adhere to best practices recommendations and guidance so nothing will break. The also should incorporate upgrades as part of their implementation plan. Attend this session to learn about how ServiceNow upgrades can be less pain and more gain by leveraging prescriptive guidance and best practices recommendations from ServiceNow solutions and services.
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