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05-04-2019
10:30 PM
Session Code: BRE1476
Presenter(s): Spencer
Company(s): City Of Raleigh
Abstract:
The City of Raleigh initially implemented ServiceNow ITSM for the central IT department. In this session, you'll learn how they consolidated four ITSM platforms and five other IT groups into one Enterprise ServiceNow platform to save money and solve customer requests and incidents efficiently.
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