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Session Code: KBP0407
Presenter(s): Kevin, Bill, Clark, Drew, Lyanne
Company(s): Baylor Scott & White Health, John Muir Health, Scripps Health, ServiceNow, ServiceNow
Abstract:
With increasing costs and complexities, healthcare leaders are being asked to do more with less at an alarming rate. Operating budgets are decreasing due to changes in reimbursement making it challenging to be innovative in a provider environment. Most systems choose to wait and see what someone else is doing before implementing a new technology into their environments.
Three VPs and CIOs are looking to buck that trend and deliver a consumerized patient experience. Why can't we have that Amazon experience when dealing with our medical records? Come find out how these leaders are aiming to change that while leveraging the ServiceNow healthcare platform.
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