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Session Code: BRE2260
Presenter(s): John Shores, Michael Hubbard, Shivraj Vichare, David Sprowls, Chad Bippins, Thomas Braden
Company(s): H&R Block, Great American Insurance Group, QuickNexus, Select Medical, 84.51 °, Edgwell
Abstract: How can you scale your implementation by operationalizing the troubleshooting & maintenance of ServiceNow Discovery? What can you achieve with an impeccable implementation of ServiceNow Discovery? Why are ServiceNow implementations with accurate & reliable CMDBs the most successful? Join me, as I host the panel with 5 ServiceNow Customers (8451, Edgewell, GAIG, H&R Block & Select Medical) and peel the layers of their ServiceNow Discovery implementation, exploring what worked & what didn't. Hear from the panelists on how they have operationalized ServiceNow Discovery, using the Certified App, Discovery Admin by QuickNexus & how they have leveraged an accurate & reliable CMDB to expand & innovate on what is possible on the ServiceNow Platform.
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