Session Code: KBP1673
Presenter(s): Laurie, Kate, Lyanne, Abhishek, Avi
Company(s): ServiceNow, Standard Chartered Bank, ServiceNow, ServiceNow, ServiceNow
Abstract:
In financial services, organizations have made great strides in providing their customers with a seamless set of digital-first experiences but have lagged in providing the same consumer style experience to their own employees. With about 40% of the financial services industry’s workforce being made up of millennials, this means reimagining the employee experience will be critical to attract, engage, and retain top talent who thrive on digital-first experiences. Hear from a panel of customers who have transformed their employee experience and made it easy for employees to get the services they need, so they can focus on providing a better customer experience.
