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05-04-2019
10:30 PM
Session Code: BRE1611
Presenter(s): Jennifer, Debora
Company(s): Equinix, Equinix
Abstract:
At Equinix, they believe in the power of interconnection. The rise of digital business is inspiring innovative commerce and collaboration models and whole new ways of competing. Interconnection makes it all happen. It puts everything within reach. Attend this session to hear about Equinix’s implementation of Customer Service Management for managed services, from fulfillment during the order-to-cash process through self-service and case management.
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