Using Project Portfolio Management to keep your ducks in a row!

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Session Code: BRE2218

Presenter(s): Tracy Codell, Lisa White

Company(s): Western Southern Life, Western & Southern Financial Group

Abstract: Western & Southern Financial Group (W&S) uses ServiceNow to manage their entire portfolio of IT work – to keep our ducks in a row. Using ServiceNow’s Project Portfolio Management with Projects Financials including Idea and Demand Management, Resource Management, and Time/Task Management, the W&S Portfolio Team keeps a handle on the throttle of incoming IT work. In this session, the team will discuss how they have mastered the art of “the trade-off” as well as when to just say “no” - and, we aren’t just talking about projects! By also using IT Business Management, in conjunction with ServiceNow’s ITSM and Security Operations modules, W&S can manage the constant stream of IT work on one platform. With full visibility, conversations are holistically balancing resourcing limitations, with budgetary constraints, with risk and opportunity concerns all aligned on a single platform.