Banner is not visible in my instance

RasoolN
Mega Explorer

‎05-15-2025 11:57 PM

 
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-18-2025 08:20 AM

Hi @RasoolN 

It seems like your PDI isn't fully loaded, which is why the banner isn't showing. Try logging back into the developer site, refresh the PDI, and see if it works. If not, you may need to release the instance and take a new one. However, that is not an ideal solution.

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Dr. Atul G. - Learn N Grow Together
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VikMach
Mega Sage

‎05-18-2025 02:51 PM - edited ‎05-18-2025 02:52 PM

HI @RasoolN,

This has been happening a lot these days. I encountered it too. To get around this, I simply open the Service Operation Workspace by extending the URL like - https://dev00000.service-now.com/now/sow/home.
Or you could use a URL trick to get to the home navigation page by adding "?." at the end or base URL, like - 
https://dev00000.service-now.com/?.
and then hit enter. It will redirect you to the home navigation page.

Let me know if it worked.

Regards,
Vikas K

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