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‎05-04-2017 08:03 AM
If you would like to be part of the report then why not fill in our ITSM benchmarking survey? bit.ly/ITSMsurveysocial
AXELOS are at stand 906 - come and speak to us about levelling up with ITIL.

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‎08-09-2017 02:24 PM
Customer who are interested in real-time ITSM and ITOM Benchmarking. Jakarta release brings Benchmark functionality on your fingertips as part of your instance. Learn more here:
Use real-time benchmarking to identify gaps and improve service performance
New KPIs and cross platform functionality of Benchmarks in Jakarta
Jakarta Product Docs: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/benchmarks/reference/r...