Network Shares in Service Portal
how would I go about creating CI’s for selecting network shared areas from the service portal. Thanks
Forum Posts
Resolved! Getting message The requested flow operation was prohibited by security rules.
Trying to create a Flow Design so when an email comes in an IF statement checks to see if the word classified is in the subject and when it tries to create a request I get The requested flow operation was prohibited by security rules. What does that ...
Resolved! Why can't you flag knowledge articles from the Incident view?
We are trying to encourage our IT support workers to flag articles as and when they see an issue with them, they primarily view articles through the related search in the Create New Incident form but when an article is opened in this area there is no...
Can we make the process flow changes to the knowledge management ?
Hi , I would really appreciate help regarding this matter, we have requirement that the process flow need to be changed Current process flow in our instance Draft > Review > Publish > Retired > Outdated >Closed Now,they required me to change the pr...
In order to discover details of a device / machine / server, does the discovery tool perform a task equivalent to logging into the device to obtain relevant configuration details of the device?
In order to discover details of a certain device / machine / server, does the discovery tool literally have to perform a task equivalent to logging into the device using IP Address and credentials to get relevant configuration details of the machine ...
Resolved! Create Azure AD user in ServiceNow
Is there a step by step guide on how to setup the Azure AD "create new user" MS Azure AD spoke please. Its not clear to me how the AUTH works from SNOW to AAD. There is no guide I can find explaining end-to-end how this is configured. Plenty of guid...
Windows PowerShell is in NonInteractive mode. Read and Prompt functionality is not available.
invoke-command -ComputerName $env:SNC_Hostname -Credential $cred -scriptblock{import-module Activedirectory;New-ADGroup -Name "${activityInput.Groupname}"} Am executing the above command to Create New Security group in AD getting this error "Windo...
Knowledge Conference in November 2022
Hi. I had previously heard that there is going to be a second batch of Knowledge conferences that will be made available in November 2022, for those unable to make the first set of conferences. Is this still being planned? And if so, where would the...
Values not popping up
I have a due date column in HR Case table which will automatically take up the value of the SLA due running on that tickets. But for the past few days it shows empty but the SLA is running fine. What might be the issue here?
Resolved! Users of KCS - What dashboards have you created?
Hi All! I wonder if anyone could share their ideas for different kinds of dashboards that you have found helpful for successful monitoring and actioning of KCS activities. I was thinking perhaps a dashboard each type of role which shows them key stat...
Could not find a record in wf_workflow for column workflow referenced in this update.
Hi All, I am getting error like this "Could not find a record in wf_workflow for column workflow referenced in this update". I am done with solution for this error. but when i move from test to prod again i am getting same error like that . Pleas...
How to get same output of the script by using OOTB filter conditions of incident Records for cross checking purpose..??
var inc = new GlideRecord('incident');inc.addActiveQuery();inc.orderBy('number');inc.chooseWindow(2,10);inc.query();while(inc.next()){ gs.print(inc.number);}
Where can I get my Company's ACCT code？
Where can I get my Company's ACCT code？ I need it cause apply for my Now Learning.
How to send notifications based on roles in knowledge
Hi All, I have requirement in knowledge module that if the article is going to expire in 30days the notification should be sent to the author of the article. It is working fine but again if that author has knowledge role then only the notification sh...
Knowledge widgets
Hi all, Is there any documentation on how articles in the knowledge portal widgets Most viewed, Most useful and Top rated are displayed?
