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In order to discover details of a device / machine / server, does the discovery tool perform a task equivalent to logging into the device to obtain relevant configuration details of the device?

In order to discover details of a certain device / machine / server, does the discovery tool literally have to perform a task equivalent to logging into the device using IP Address and credentials to get relevant configuration details of the machine ...

YASHIK by Kilo Expert
  • 614 Views
  • 1 replies
  • 0 helpfuls

Resolved! Create Azure AD user in ServiceNow

Is there a step by step guide on how to setup the Azure AD "create new user" MS Azure AD spoke please. Its not clear to me how the AUTH works from SNOW to AAD.  There is no guide I can find explaining end-to-end how this is configured. Plenty of guid...

Knowledge Conference in November 2022

Hi. I had previously heard that there is going to be a second batch of Knowledge conferences that will be made available in November 2022, for those unable to make the first set of conferences. Is this still being planned?  And if so, where would the...

tahnalos by Kilo Sage
  • 872 Views
  • 5 replies
  • 1 helpfuls

Values not popping up

I have a due date column in HR Case table which will automatically take up the value of the SLA due running on that tickets. But for the past few days it shows empty but the SLA is running fine. What might be the issue here?

Community Alums by Community Alums  
  • 355 Views
  • 3 replies
  • 0 helpfuls

Resolved! Users of KCS - What dashboards have you created?

Hi All! I wonder if anyone could share their ideas for different kinds of dashboards that you have found helpful for successful monitoring and actioning of KCS activities. I was thinking perhaps a dashboard each type of role which shows them key stat...

How to send notifications based on roles in knowledge

Hi All, I have requirement in knowledge module that if the article is going to expire in 30days the notification should be sent to the author of the article. It is working fine but again if that author has knowledge role then only the notification sh...

bhavana2 by Mega Contributor
  • 484 Views
  • 2 replies
  • 0 helpfuls

Knowledge widgets

Hi all, Is there any documentation on how articles in the knowledge portal widgets Most viewed, Most useful and Top rated are displayed?

Anakha by Kilo Contributor
  • 316 Views
  • 2 replies
  • 0 helpfuls

How can I access presentations and recordings from The Hague?

I was at the conference and didn't take photos of the presentations because I assumed I'd be able to access them afterward.  I can't find them - any ideas where to look?  I've tried https://knowledge.servicenow.com/ and https://nowlearning.service-no...

Heather5 by Tera Contributor
  • 684 Views
  • 2 replies
  • 1 helpfuls

keynote recording

Can I rewatch the keynotes on-demand (especially the CreaterCon Keynote)? In the Digitial Knowledge Library I can only find the "Making the world work" keynote.