Feedback of first experience with Kowledge18, a bad one!

[Alex125]

Here some feedback of the first day(s) of Knowledge18

I registration on Saturday Afternoon and normally there are no lines and it goes quickly. But now I was in shock big waiting lines!
Found out why, the registration program scans and load very very slow and took a long time to get a badge.
I hear this morning from other they shutdown Saturday en Sunday the registration for some time and it was too busy.

The badge is very flimsy but the backpack is even worse. from all those years the backpacks were great but this year is is very cheap and bad. mine ripped after I fill it with my stuff. And I am not the only complaining about this. In he waiting line for the training (as the scanners did not work) people where complaining about the badge and backpack to the ServiceNow staff (poor guys).

The breakfast (lunch) area is looking as a parking garage and there is no WiFi !:(  It is really a quick in & out. No social or networking there!

Training so far is great and working ok, only problem is there one power extension per table so bring long cables with you if you sit on the end.. 
And there are no bail points! so bring them! They even save on that.

Also the Knowledge18 and Content18 WiFi was gone for some time during the training, person next to me was prepared and had her own hotspot;-)

Lucky we had a early break, as when the real break time was there all the snacks (apples, bars, soda cans) were gone and taken away and no refill. Also very long lines for the coffee.

People are really complaining it is all on budget this year, no much dressing on with banners etc. the backpack, badge, no pens etc.
The experience is much less than previous years! 

Even the SN staff confirm that, they say please put it on the Community....  

[jbasa]

Ditto, you described things perfectly and are not alone.  Now17 had me pumped and excited just walking in the door from the get-go.  Ran out of some food items when we got to lunch today.  

I hope this gets better!

[PDeGraw]

I signed up for the restricted meal diet only to find out they gave it all away to those that just walked up and they didn't verify they were on the list. Needless to say lunch wasn't all that great for me. I have been to many knowledge events (10 yrs) and by far this has been the most disappointing. 

[Jennifer Chapin]

Hi Alex,

Sorry to hear about your backpack!  Feel free to return it to the Materials pick up counter and exchange it for a new one.

Jennifer

[Alex125]

Hi Jennifer,

Thanks for the reply. I been there in the morning and long lines. I ask somebody in a green shirt and she said something like only one bag person, no spares. so that bag is in the bin.

Regards,
Alex

[Robert Simmons]

Wish there was more than just one coffee table at break.  My class gave us 15 minutes for break.  The coffee line was probably an hour long.  Couldn’t find any snacks anywhere.  Going to bring my own snacks and maybe some Red Bull tomorrow.