Feedback of first experience with Kowledge18, a bad one!

Alex125
Giga Expert

Here some feedback of the first day(s) of Knowledge18

I registration on Saturday Afternoon and normally there are no lines and it goes quickly. But now I was in shock big waiting lines!
Found out why, the registration program scans and load very very slow and took a long time to get a badge.
I hear this morning from other they shutdown Saturday en Sunday the registration for some time and it was too busy.

The badge is very flimsy but the backpack is even worse. from all those years the backpacks were great but this year is is very cheap and bad. mine ripped after I fill it with my stuff. And I am not the only complaining about this. In he waiting line for the training (as the scanners did not work) people where complaining about the badge and backpack to the ServiceNow staff (poor guys).

The breakfast (lunch) area is looking as a parking garage and there is no WiFi !:(  It is really a quick in & out. No social or networking there!

Training so far is great and working ok, only problem is there one power extension per table so bring long cables with you if you sit on the end.. 
And there are no bail points! so bring them! They even save on that.

Also the Knowledge18 and Content18 WiFi was gone for some time during the training, person next to me was prepared and had her own hotspot;-)

Lucky we had a early break, as when the real break time was there all the snacks (apples, bars, soda cans) were gone and taken away and no refill. Also very long lines for the coffee.

People are really complaining it is all on budget this year, no much dressing on with banners etc. the backpack, badge, no pens etc.
The experience is much less than previous years! 

Even the SN staff confirm that, they say please put it on the Community....  

35 REPLIES 35

alisoncarr
Kilo Contributor
Pretty poor showing this year. WIFI didn't work leaving people scrambling for ethernet. Mobile app rarely worked, so finding your way to a session was hit or miss. Food, what little of it there was, was if poor quality. For what we paid, I feel we got a bad value. The lab servers not having good configs is inexcusable.