Getting 'Registration is disabled for this user...'

jarodm · ‎03-30-2017

I have been getting this message all day. Many of my colleagues are able to register and see their daily schedule.

Is there a known workaround?

https://knowledge.servicenowevents.com/connect/interests.ww

Thank you.

-JarodM

sbschenker · ‎03-30-2017

Jarod, are you registered for Pre-Conference?

Schedule Builder is opening for Pre-Conference Attendees first, and then the broader population. Watch for emails in the next coupe days.

View solution in original post

sbschenker · ‎04-01-2017

Have you logged in using the username and password you registered with? It will tell you if you are logged in in the upper right corner of the screen

Scott Schenker | Vice President, Strategic Events

ServiceNow | Work at Lightspeed

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anthony_m · ‎04-01-2017

Hi Scott,

Thanks for your response. I can confirm I'm logged in with the correct account details.

anthony_m · ‎04-01-2017

Just to add to this clicking on My Account > My Portal confirms that I'm using the correct account details and I can see I've purchased "Knowledge17 Full Conference Upgrade"

sbschenker · ‎04-01-2017

You are pre conference registered as well yes?