Is there a way to disable a specific catalog from native view

Ray20
Tera Contributor

The catalog still needs to be accessible in the portal

8 REPLIES 8

Rohit  Singh
Mega Sage

Hi @Ray20 ,

 

If you want to hide the service catalog for users to access from native view then you can disable the application under which service catalog module is present or you can disable the module it self from users see the catalog list view.

 

This is the way you can restrict users accessing the service catalog from native view which is a good practise.

 

If my response helped, then please mark my response as solution accepted and hit thumbs up so that it benefits future readers as well.

 

Regards,

Rohit

 

 

Thanks for the quick response.

We do not want to hide the entire Service Catalog, just specific Catalogs from the sc_catalog table.  We still need other Catalogs to display their catalog items in the Service Catalog page (/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default)

Hi @Ray20 

 

But as a good practice all users should access service catalog for creating request from service portal or esc. So you can think of disabling the application or module if you don’t find a way to hide a specific catalog.

 

If my response helped, please mark it as solution accepted and hit thumbs up, so that it benefits future reader.

 

Regards,

Rohit

Shivalika
Mega Sage

Hello @Ray20 

 

Hiding this particular item from the application or module itself.

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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