How to move the domain

[yuchen zhang]

Hello everyone
I have two instances (*instanceA,instanceB), each with several domains, and I want to move the data from one of the domains in instanceA to instanceB. Is there any good way to do this?

Thanks in advance.

[Community Alums]

Hi @yuchen zhang ,

you can use export, import XML to import records across domain.

you can give it a try -

1. Go to sys_domain table and export the table in xml

2. Go to domain_contains table and export the table in xml

3. Import both the above xml in another environment

4. You can go to any domain separated table in previous environment and export few incidents and import in the second environment

5. Most probably the domains should be right

[yuchen zhang]

Thank you for your reply!
Can I ask an additional question about how to move the Attachment data? Because some Incidents will have some extra Attachments.

[Community Alums · Accepted solution]

Hi @yuchen zhang ,

There are solutions already available.

https://community.servicenow.com/community?id=community_question&sys_id=9fa483e9dbd8dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=2a7ac7e9db5cdbc01dcaf3231f96...