Hi,
I need to trigger a email to approvers when the knowledge article is in pending retirement state.
i) I have created a Business rule with "When to run-After insert and update (Attached screenshot of that)".
ii) I have created a notification where "When to send-Event is fired by mentioning the event name(Attached screenshot of that)".
But still I am not getting any email for the approvers(Managers & Owner of that knowledge base).Could you please help me with this.
Thanks in advance
