Send a notification email to a user when the admin updates a KB article

[rampage]

Hello community, as an admin I want to send an email notification to a specific user when I update a KB article, how can I do it ?

[Shubham Singh]

Hi @rampage 

Create a notification on kb_knowledge table as follows:

When to run
OnRecord inserted or updated. Check only update checkbox not insert checkbox. 

Who will receive 

Specific user/group/field

What it will contain 

Set Subject and Body as needed

Thanks!

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