Hi,
not possible directly. but why to have it as text variable. If user doesn't give valid name the parent field cannot be set.
parent field is reference to cmdb_ci table so you will have to set sys_id in that field only
you will have to use inline f(x) script
script would look something like this
I assume user would enter name of CI which can be found in cmdb_ci table
var sysId = fd_data.trigger.current.sys_id;
var gr = new GlideRecord('sc_req_item');
gr.addQuery('sys_id', sysId);
gr.query();
if(gr.next()){
var name = gr.variables.enter_name;
var rec = new GlideRecord('cmdb_ci');
if(rec.get('name', name)){
return rec.getUniqueValue();
}
}
regards
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
