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Unable to Integrate JIRA Servicenow. Getting error 401 - Invalid username/password combo' while sending REST API call to JIRA Cloud and Invalid URL Query

John Antony
Tera Contributor

Unable to Integrate JIRA Servicenow. Getting error 401 - Invalid username/password combo' while sending REST API call to JIRA Cloud and Invalid URL Query.  Tried both in SNOW and POSTMAN still getting the same error message. 

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3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi

how do you think can we know what you did wrong if you don't provide your implementation details?

I recommend reading: 10+ Tips for writing a quality community question

Maik

Eric Smith
Tera Expert

As Mike said, we're gonna need more details. I suppose you're not using any tools to make the integration?

kalaiselvi
Tera Contributor

Hi ,

  Did you use the api  token as the password or else any other passwords?