Unable to Integrate JIRA Servicenow. Getting error 401 - Invalid username/password combo' while sending REST API call to JIRA Cloud and Invalid URL Query

John Antony
Tera Contributor

‎08-17-2022 12:45 AM

Unable to Integrate JIRA Servicenow. Getting error 401 - Invalid username/password combo' while sending REST API call to JIRA Cloud and Invalid URL Query.  Tried both in SNOW and POSTMAN still getting the same error message. 

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Maik Skoddow
Tera Patron
Tera Patron

‎08-17-2022 01:30 AM

Hi

how do you think can we know what you did wrong if you don't provide your implementation details?

I recommend reading: 10+ Tips for writing a quality community question

Maik

Eric Smith
Tera Expert

‎08-19-2022 02:53 AM

As Mike said, we're gonna need more details. I suppose you're not using any tools to make the integration?

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kalaiselvi
Tera Contributor

‎08-26-2022 05:52 AM

Hi ,

  Did you use the api  token as the password or else any other passwords?

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