Check Links Open to a New Window Button
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‎02-05-2025 01:35 PM
At a previous position, I remember having a button that would check that the links in an article open in a new window. Obviously, we would do this as part of the approval process. Does anyone know the name of that plugin/feature? They possibly customized the platform to do that, but is there something out of the box that can do the same? Thanks.
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‎02-05-2025 01:52 PM
Hi @rosenst22
Could you please provide more context where you are looking at this update? Any screenshot?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-06-2025 12:33 AM
ServiceNow Known error for external links
KB0783514 Knowledge articles containing external links with the html attribute Target set as "None (use implicit)"
do not work within the nav_to.do page
ServiceNow recommended to open link in other page see KB0529465 Inserting hyperlinks in a knowledge article