Could we create our own knowledge Dashboard with Ai integrated ?

vipin_g
Kilo Contributor

3 weeks ago

I am trying to create a AI based knowledge repository in ServiceNow and wanted to create AI-integrated Dashboard, is it possible? 

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1 REPLY 1

Hemanth M
Tera Sage

3 weeks ago

Hi @vipin_g ,

 

Can you elaborate on what you would like to do here? Create knowledge articles using AI capabilities? If so, it's already available as OOB capabilities.

 

https://www.servicenow.com/docs/r/intelligent-experiences/platform-knowledge-management-ai-agents-ov...

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026