Date Range on Knowledge Use Report

Eric Jones1
Tera Contributor

I am working on updating and increasing our use of reports in relation to our Knowledge Base and the usage of it's articles. I have one of the OOB reports labeled "Monthly knowledge views by author" that shows the usage of articles broken down by their author. Unfortunately, it is pulling data from early 2021 and leaving more recent data as an "other" bar. Due to some documentation being created back in 2021 I do not want to leave those articles out by filtering by "created on" dates. What is the best way to remove older date ranges from this report? 

 

*Screenshot attached*

5 REPLIES 5

Could you share a screenshot of the conditions you are using and the results?