Hello Experts,
We are using OOB 30days kb article expiring notification.
Link for list of expiring articles showing correct while session is active/logged in, if we open same link in incognito mode or post logout if we click on link it asking user id and password post that its showing empty record.
not working link:https://xxx.service-now.com/nav_to.do?uri=%2Fkb_knowledge_list.do%3Fsysparm_query%3Dworkflow_stateIN...
working link: "https://xxx.service-now.com/kb_knowledge_list.do?sysparm_query=workflow_stateINpublished%5Evalid_toO...
we found "javascript colon" is not coming in the URL while session retired or if login while clicking on link.
we are using OOB script .
script
var url= '/kb_knowledge_list.do?sysparm_query=workflow_stateINpublished%5Evalid_toONNext%20month@javascript:gs.beginningOfNextMonth()@javascript:gs.endOfNextMonth()%5Eauthor=' + recepient + reviserQuery +'%5EORkb_knowledge_base.owner='+ recepient +'%5EORkb_knowledge_base.kb_managersLIKE'+ recepient + ownershipGroupQuery;
Please provide guidance here.
Thanks in advance,
