Extra spaces showing on knowledge templates edit screen
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11-19-2024 12:51 PM
When looking at the edit view before checking out an article there is noticeable extra white spacing between fields on knowledge templates.
- I have verified there is no extra hidden paragraph line-breaking or text in the field causing this issue.
- I have verified this is happening on all knowledge templates.
- I have verified this is seen by multiple people.
- No changes were made to the templates that I am aware of related to these fields.
- On the article user view it displays fine with no extra spacing.
When in checkout view I did remove lines from the script area of each separate field by clicking on the minus sign to make the field shorter or dragging the resize smaller. This does help a little to remove some space however for the distance to be back to normal I need to leave no extra lines in the field. This is not feesable for editing reasons.
anyone else experience this extra spacing? Does anyone know if there could have been any system changes or updates that caused this change?
I have included a screenshot of the additional space added where the arrow are. Typically in the past this distance of which space was smaller regardless of how many lines were available in the field.
Thank you.