Feedback Task for expired articles

JulietChicago
Tera Guru

Hi,

 

We have Feedback Tasks OOB for feedback on articles.

When an article is 45 days before it will expire we want a feedback task to be created to the ownership group.

Is there a method to do this?

We want the ownership to track this as the emails we send for articles expiring don't get a response.

 

Thanks

Juliet

5 REPLIES 5

anilsa
Giga Contributor

as shane said:

Trigger = run daily > look up records based on your condition > for each > create a feedback task.