Fetching Only latest version of Knowledge articles in related list
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07-29-2024 06:13 AM
Hi Experts,
Need a solution for the below problem.
I have table which has a related list configured for Knowledge articles.
Currently,this related list if fetching the KB articles with all versions.I need to fetch KB article with the latest version and workflow published.
For example we have KB0001223 ..if there are versions 1.0, 2.0, 3.0.. I need to have only latest version i.e , 3.0 to be added in the related list. Can some one help with the solution to this ?
Current problem is Its is adding all versions , which is not user friendly.
Yes , I can Filter for last version , but can we achieve it via Scripting this relationship ?
Kindly help.
with regards,
Tia
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07-29-2024 06:21 AM
Hi Tia,
You'll have to configure your related list to filter on latest=true. It's a matter of preference as some people prefer to see the list of all versions.
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07-29-2024 07:08 AM
Hi @naeem1 ,
I tried to configure the related list filter. but it seems like uneditable. do you know why ( I am admin) ?
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07-29-2024 07:29 AM
Hi,
You should be able to add a filter from the related list view and then "Set as default Filter"
Please consider marking my reply as Helpful and/or Accept Solution, where applicable. Thanks!
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07-29-2024 07:25 AM
Hi Tia,
You can set a default filter on your related list by creating your query using the fulter option and pressing the button "Set as default".
The query you want to add can either be latest [is] True or if you have something more bispoke in mind you can set something along the lines of Created [on] Last week.
Please mark as helpful or if its resolved the issue, CORRECT!