How can I see the Workflow name in a list or visualization?

[Lucas Vieites]

Hi there,

I'm trying to make a List type visualization that shows the Workflow state that the article is currently in. If I add the Workflow field directly to the list, I see the bubbles with the arrows. See screenshot:

What I would like to see is the name or label of the workflow state, for example: "Published", "Draft", "Review", etc.

Is this at all possible? The suggestions I found here on the community all mention the possibility of dot-walking to the workflow name, but I don't have that option when I edit the list visualization.

Thank you, and kind regards,

Lucas Vieites

[BrunoPer]

Hello Lucas, I've managed to make it, by using a Data Visualization.

Using the legacy sys_report or just the list view, displays the graphical icon. It may be worth opening a case with ServiceNow Support.

[Lucas Vieites]

Thank you for trying that. The screenshot I added in my original post is a PA visualization, and when editing it, I can see the workflow names. It's when I put the report in a dashboard, that the bubbles are shown. I found that weird, which was the reason for asking the question here.

I'll keep on looking to see if I find a workaround.

Thank you,.

Lucas

[Ankur Bawiskar]

@Lucas Vieites 

I don't think it's possible directly.

see the workaround from @BrunoPer 

[Karen Willis]

Hi, 

Another option is under the Personalized List Columns, highlight Workflow and use the up-arrow key to make "Workflow" first in the Selected list.