How to track down broken links in the knowledge base

[Bryan the Knowl]

I've seen several posts on related questions. I would love to see some feedback from ServiceNow. On a suggested solution to the problem. People are suggesting custom code, third party sites, insane auditing plans. What is the best way to locate and flag broken URLs in the knowledge base? 

[Mirolks]

I've been using a different approach to locate and flag broken URLs in the knowledge base. Instead of relying solely on third-party tools, I found that leveraging ServiceNow's native features can be quite effective. One method I've been using is creating a UI action or a scheduled job that performs a periodic scan of the knowledge base articles. By using ServiceNow's API, you can fetch the URLs within the articles and then validate their status codes programmatically. This way, you can easily identify and flag any broken URLs within the knowledge base without relying on external tools. It might require some custom code, but it provides more control and flexibility. I hope this suggestion helps!

[Flitdog78]

I really like this idea and use Mirolks, do you have any examples that you can share at all?

[helpmepls23]

I am interested as well in any examples you can share

[Magnus Hovik]

Would love to learn more about your approach. Are you still using this approach? @Mirolks