Is there a way to have certain knowledge bases that some knowledge managers cannot see?

SuzyH_
Tera Contributor

‎04-15-2025 02:20 PM

We have some knowledge bases that need to be secure.  Is there a way to have some knowledge bases or type of article that not all knowledge managers can see?

0 Helpfuls
  • 302 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-15-2025 10:43 PM

Hi @SuzyH_ 

I don't think it's possible because the Knowledge Manager holds a high-level role in Knowledge Management. As a kind of admin within that module, a manager typically has access to all base knowledge articles.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls