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Knowledge article view count

Cathey Glenn
Tera Contributor

‎06-12-2026 10:05 AM

I have a knowledge owner that wants to get a view count during a specific date range. Is that possible in ServiceNow?

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Dr Atul G- LNG
Tera Patron

‎06-15-2026 05:23 AM

Hi @Cathey Glenn 

 

https://www.servicenow.com/community/servicenow-ai-platform-blog/reporting-on-knowledge-article-view...

 

report on the Knowledge Use table

instanceName.service-now.com/kb_use_list.do

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718592

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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