@sayan3, this link can be of help to understand the word plugin: Add in Microsoft Word to access Knowledge articles
And here is my experience with this plugin: Recently, we attempted to enable the word plugin to automate the content checklist before articles are published. However, we encountered several challenges. For this approach to work effectively, there needs to be a shared space accessible to all authors, as each article edited through the Word plugin is saved there. This would allow other authors to make changes if needed.
However, we found this solution less practical, as it essentially creates a duplicate of the article in Word format within the shared space, without adding much value. There's no benefit in having redundant copies of the content. Additionally, another issue arises: if someone edits the article outside of the Word plugin, the changes won't be reflected in the Word document, which creates a risk of inconsistency between the two versions.
