Readbility Ease in ServiceNow
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04-05-2023 01:30 PM
Hey y'all
Do you know if ServiceNow has a way to measure things like Readability Ease, Passive Percentage, and Reading level as they have in Microsoft word? I tried looking in the documentation, but I could not find anything.
Thanks in advance for the help
Frank Buttafarro
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06-06-2025 09:14 AM
Frank - I had the same question. Thanks for posting this on the community. It is great to see others are also looking at readability and grade level to improve knowledge (user experience). Hopefully, this will because a feature out of the box soon.
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06-11-2025 10:24 AM
Sarah,
An alternative to the Word scorecard is the Hemingway App at Hemingway Editor. It provides more detail than Word.