I'm trying to create a report that lists off the number of unique users per article in a knowledge base. I found this post with a solution that works, but it only lists a few articles in the base before grouping everything in "Other." I have 70+ articles in the base, and I want the count of unique users for each one. When I select the list type, I cannot get the option show below of count distinct for users.
How can I get this data in a list format that shows an article and the number of unique users this year? I'm not tied to a list; I just want the unique user count per article.
Hi Coralyn,
By default the report will only display 12 groups on the chart, and then put the rest into the 'Other' section. On the left hand side if you select 'Max number of Groups' and set that to 'Show all'. Then uncheck the 'Show Other', the report should then show you all of the knowledge articles and the amount of unique users viewing.
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