Restricting Users to Article creation in one knowledge base

[aguanci]

Hi All, 

Currently we have 2 Knowledge Bases:

• Human Resources General Knowledge
• HR Analyst Knowledge

The Human Resources General Knowledge only allows for 8 users to create articles for the whole Knowledge Base. 

For the HR Analyst Knowledge Base we have been asked to give those same 8 users plus some additional users the ability to create articles for that knowledge base only. 

Is there a way to restrict the additional users to only have the ability to create articles for the HR Analyst Knowledge Base? 

[Mike Wood]

At the knowledge base level for HR Analyst Knowledge Base leverage the "Can Contribute".  You can define a group and add that group to the Can Contribute field of HR Analyst Knowledge Base.

[aguanci]

Hi Mike - Thanks for the quick response! When I try to take out the current user criteria in the "Can Contribute" they remain selected. I have tried to deactivate the User Criteria selected and then removing, but yet it remains. Has this happened to you before?

[Mike Wood]

Hello, 

I have not experienced that issue. It sounds there could be a permission issue.  Do you have the Knowledge Admin role ?  If not, you would need that role unless someone has setup a different ACL with those permissions.

[aguanci]

I am an admin so I have knowledge_admin already and I have looked at the ACL's controlling this function. I meet the requirements, this is a bit strange.