Setting the Default Location

[GUPE]

Hi,

Does anyone know how i can get the location field to auto-populate with the customers location.

We previously had a default value and i have now removed this so the location shows as blank but I want to link this to the users location.

Any help or advice on this would be great.

Thanks in advance.

[stephmcl303]

Hi,

you can use an on-change client script to do this something like the below....

<code>

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading)
          return;

    if (newValue == '') {
          g_form.setValue("location", "");
          return;
    }
    var caller = g_form.getReference("customer", setLocationFromCaller);
}

function setLocationFromCaller(customer) {
    g_form.setValue("location", customer.location);

}

</code>

[RKumar3]

You can write an "After" business rule for the record table e.g. Incident and add below code in the same.

current.location = current.caller_id.location;

It should work fine.