SN for Education and schools
Im interested in anyone out there using the servicenow platform within schools to manage pupil lifecycle. please reach out if you are and share what, how etc.
Forum Posts
Live Webinar on June 9: The Future of AI in ServiceNow
Dear SNUG Community,Join Capture Group for a free 30-minute webinar on June 9 from 10:30–11:00 a.m. to explore the key takeaways of Knowledge 2026. Learn about the most important developments in AI, automation, and autonomous operations. Topics inclu...
Live Webinar on April 14: Designing a Connected CRM in ServiceNow
Dear SNUG Community,On April 14, we will host a free 45-minute webinar exploring how ServiceNow’s single data model connects Customer Service Management (CSM) with Sales & Order Management (SOM) and Field Service Management (FSM), enabling end‑to‑end...
ServiceNow London USer Group
Hi there, I am keen to host a London ServiceNow User Group at our offices, and wondered how we could go about making this happen? Thanks
What is your support / governance model for ITSM and HRSD?
Hi,We are in the process of implementing HRSD worldwide (85,000 users) to add to ITSM which we have had for 10 years.I am looking to connect with companies who also have ITSM and HRSD (or ITSM + other functions) to understand how you have set up your...
SNUG UK Glasgow In November
Good Morning SNUG UK Community.Brilliant SNUG yesterday in London. Really enjoyable, informative and lots to take away from other peoples experiences. Has anyone got or seen a link to the registration for the Glasgow event in November as I can't se...
Looking for ServiceNow Professionals who is open for remote part time position
I am looking for ServiceNow professional in Europe or Middle East with at least 7 years of experience with either ITSM, CSM, ITAM, FSM, ITOM module. Let me know your availability to do a video call with me. Please send me an updated resume at chernan...
Join the SNUG Social at World Forum London – 15 October!
Kick back and connect at the SNUG Social during the Networking Reception at World Forum London! Join the UK SNUG Committee, along with other community practitioners, to connect, and share stories. Plus, get to know your peers with an interactive ga...
Zurich Release: SPM updates Live Webinar on October 14
Dear SNUG Community,On October 14, we will host a free 30-minute webinar on exploring the most significant Strategic Portfolio Management (SPM) updates in the Zurich Release.We welcome professionals involved in Project & Portfolio Management, IT & Bu...
Speakers: UK SNUG Main Meeting in London on 8th July
Are you avle to share the names the speakers from the event please, particularly the guy from NEXT.I met and spoke to him but lost his details ☹.
Still getting SYS_ID instead of Display value in Reference
Hi, I have created a new table. only 2 fields for a reference field. its not extended from any other table.however when clicking on the lookup magnifier, it shows the sys_id valuesI went into <system Definition> <Dictionary> and on the table I set th...
Mass Reassign cases
Dear SnugWe have a lot of cases that need to be moved to a particular user, is there a way to select them all and move rather than doing this individually? example letters being returned, we would like to move them out of the main inbox so we can foc...
IT Asset Management Live Webinar on June 17
Dear SNUG Community,On June 17, we will host a free 30-minute webinar on optimizing your IT asset lifecycle with ServiceNow ITAM.We welcome professionals involved in IT operations, strategy, and service management who are responsible for managing IT ...
Knowledge 25 - Majorly useful or a Vegas jolly?
Contemplating signing up for Knowledge 25 in May. Obviously, there is a cost for entry as well as the cost to get there, stop there and eat there...While the timetable looks very good, there will be questions from the DofIT about the value it will cr...
ServiceNow Training in the UK
I am working through ServiceNow training through private study using a private instance, this is going well and I would like to start planning to take certification exams. I've looked at the remote web cam offerings and wonder whether anyone has expe...