Register Today for the 2026 LA/OC SNUG!

Hello SNUG Members! We are excited to invite you to the in-person LA/OC SNUG Meeting on Tuesday, July 14th at OC Sanitation in Fountain Valley. SNUG events are designed to enhance and accelerate your ...

Southern California - Healthcare, State and Local & Higher Education SNUG Meet-up!

Join ServiceNow and your local industry peers for our Southern California SNUG of 2025! Our experts will provide an update on the Innovation from ServiceNow, and networking and educational sessions. D...

NEW! Upcoming LA Area SNUG Event!

Hello SNUG Members! We are excited to be planning the next LA Area SNUG in late October or early November and are looking for customers who want to host or present. You can reach out to me by replying...

Knowledge 2024 Call for Content - Got questions? We have answers!

Save the date Knowledge 2024 will be held May 7-9 in Las Vegas, NV. The Knowledge Call for Content launches January 30, 2024, and the deadline for submissions is on February 13, 2024. Got questions? W...

LA Area SNUG Recap 11/08/23

Thank you to those of you who joined us at the LA Area SNUG on November 8th at The Queen Mary! I wanted to share a special thank you to the customers who helped make the SNUG event a success: SNUG Lea...

Low Code Innovation Workshop - ServiceNow HQ - Santa Clara, CA on March 2nd! Join us by registering!

Hello LA Community! We’re hosting an event to demonstrate how organizations can ignite enterprise-wide innovation with automation and low code, and it’d be great if you could join us. On March 2nd, in...

We want to hear from you! Submit your story for Now at Work today!

Calling all ServiceNow customers! We're on the hunt for your stories to showcase in our fall virtual event, Now at Work. Submit your story today. We look forward to hearing how you are changing the wo...

Join the Software Asset Management Seminar in Newport Beach on 9/18

Hello LA User Group Community, We have a Software Asset Management Seminar coming to Newport Beach on Tuesday, September 18. Join ServiceNow SAM experts and our specialized SAM partner ITS Partners fo...

Come to the Now Summit in Santa Clara!

We won’t have a local SNUG event this quarter, so instead please join us at the upcoming Now Summit on October 18th at the Santa Clara Convention Center to learn how to deliver great experiences at wo...

You're Invited! Karl Strauss Brewing Company

Come join us at Karl Strauss Brewing Company in Anaheim on May 30th! Date: Wednesday, May 30, 2018 Time: 1:00pm – 5:00pm Location: Karl Strauss Brewing Company 2390 E Orangewood Ave #100 Anaheim, CA 9...

Visit the SNUG booth at K18!

Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!

Employee-centric user life cycle management

We live in the age of Uber, Airbnb, and Zappos, where each rules their respective market thanks to the impeccable customer experience they offer. When you think about it, the relationship between empl...

Webinar: ServiceNow & CSM: Raising CSAT while Reducing Costs

Join us for this educational webinar featuring our special guest, Christopher Mills, Senior Sales Director — WW Customer Service Management (CSM) at ServiceNow to learn about specific use cases and ho...

Free Programming for Kids Event at ServiceNow, San Diego

The best way to teach kids the love of coding is through gaming of course!On Saturday, July 8th in San Diego, ServiceNow will be hosting a FREE Programming for Kids event, sponsored by our partner Sta...

UC Santa Barbara Job Opportunity -- ServiceNow Advanced Application Support Engineer

The University of California, Santa Barbara has an open position for a ServiceNow Advanced Application Support Engineer in Enterprise Technology Services, the enterprise-level IT provider for the camp...

Getting Your SoCal Kids Coding this Summer

If you are like many of us with kids, the challenge this summer is to keep them engaged in something productive. In San Diego, ServiceNow will be hosting the 2nd annual Programming League, sponsored b...

Building a Responsive ServiceNow ESS Portal with Twitter Bootstrap — Part 1

When I first started building portals on top of ServiceNow, one of my first goals was to try to make a responsive site using Twitter Bootstrap. After several attempts I realized it's not quite as simp...

Responsive ESS Portal

Interested in seeing what is possible with ServiceNow CMS. Checkout our new fully responsive ESS portal: https://www.youtube.com/watch?v=nxmYtWk7yXY

Create Closure Task - Scheduled Job

//See if any closure records exist//--------------------------------------------------------------var ct = new GlideRecord('u_ks_task_closure');ct.query();while(ct.next()){// If closure record end dat...

Eureka Bookmark Bar - Quick log access

I'm starting to really dig the new features in Eureka. Using the bookmark bar I can now view event logs, email logs, etc. without navigating away from the form! Drag over an item from the application ...