User Activity
07-14-2025
Hi all, wondering if anyone else has figured this out. I can't for the life of me change the color and icon of a few elements in the virtual agent chat window. The elements I'm talking about are highlighted in yellow in the attached graphic. Much obl...
10-08-2018
Hi all, I'm trying to dynamically load widgets in service portal based on a broadcast event. I am unable to get the following code to load a widget. The "broadcast" and "on" functions work as expected as I can log the actual string value of the widge...
07-25-2017
Hi all, gotta question for you. It's not clear what credentials I need to use and how to use them in the following scenario:SN > MidServer > PowerShell > Active Directory > Create New User.I have a credential that I can use locally on the Mid Server ...
Hi all, kinda stumped here. By default you can't edit the cost field for assets when in List View, which leaves you editing these values one at a time in form view. I have tried adding an Access Control for the alm_asset.cost field for the list_edit ...
Hello all. So in my service portal I have set up the Top Rated Knowledge widget to open it's links in a modal window. This works all well and good but the knowledge articles are fairly lengthy and open up in the center of the article such that you ha...
