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The next Louisiana SNUG is tentatively planned for July this year, the actual date and location TBD, in the Baton Rouge area.What topics would you like to have covered at this SNUG? I'll start off: I'd like to have information cover...
Does anyone know the property where, when you click a module, it doesn't automatically make it a favorite? It seems like this would have been an out-of-box setting! Any other properties you have will be appreciated!Shane
I have a workflow on the sc_req_item table and the workflow has a script activity. In the script activity, I am trying to copy the value of the "short description" variable to the short description field of the parent Request. I tried this with n...
Hi, We are looking into using the Service Desk Call application so we have activated the plugin in Sandbox and added the caller's location and phone number fields to the form. One thing that we've noticed is that when we change the location...
I need some help creating a script for the process below. Unfortunately, my limited scripting abilities isn't getting me the required results. Any help is appreciated!My full process is:1. I open a Change Task which is assigned to me.2. I choose ...
Hi again,My script to change the color of the Change Request's assigned to based on the assigned to's score is always coloring the assigned to field the LightGreen color even when the assigned to's score is > 4. Do you have any ideas what I'm doing...
