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on 06-20-2024 01:07 PM
Hello SNUG Members!
It’s not too late to register for the upcoming SNUG on June 26th at the Mt. Washington Conference Center in Baltimore. Don't miss out on one of the best ways to learn from and collaborate with other ServiceNow customers! Here are the details:
AGENDA:
9:30am – 11:30am Optional Workshop: Hyperautomation & GenAI for Service Ops | Luke Kasper, ServiceNow
11:30am – 12:20pm SNUG Registration, Lunch and Networking
12:20pm – 12:30pm Welcome & Agenda | Susan Reed, Space Telescope Science Institute
12:30pm – 1:00pm Customer Presentation: Enterprise Architecture & ServiceNow Store | Patrick Taylor, Space Telescope Science Institute
1:00pm – 1:30pm Thirdera Presentation: Unlocking Enterprise Potential at Johns Hopkins University | Deborah Contrella & Katrece Cobb, Johns Hopkins University
1:30pm – 1:45pm BREAK
1:45pm – 2:15pm Customer Presentation: Gaining Visibility on IT Hardware | Sina Kniseley, Office of the Comptroller of the Currency
2:15pm – 2:45pm ServiceNow Presentation: Enabling Fast, Data-driven Process Improvements with Process Mining | Dan Grady, ServiceNow
2:45pm – 3:00pm Open mic/ 5 min lightning presentations (Looking for customer volunteers to present quick success stories, please contact julia.vitale@servicenow.com if interested)
3:00pm – 3:05pm Raffle Winner (winner will receive Bose Headphones) & Closing Remarks
3:05pm – 4:30pm Social Hour & Networking
Parking:
Attendees will receive complimentary parking. Follow driveway into Mt. Washington Conference Center, turn at the second left and park in the guest parking lot.
We hope to see you there!