Maryland SNUG - June 26th: Final Event Details

[Karen Canavan]

Hello SNUG Members!

It’s not too late to register for the upcoming SNUG on June 26th at Mt. Washington Conference Center in Baltimore. Here are the details:

AGENDA:

9:00am - 9:30am Pre-SNUG Workshop Registration and Breakfast

9:30am – 11:30am  Optional Workshop:  Hyperautomation for AI-powered Service Ops | Luke Kasper, ServiceNow

11:30am – 12:20pm SNUG Registration, Lunch and Networking

12:20pm – 12:30pm Welcome & Agenda | Susan Reed, Space Telescope Science Institute

12:30pm – 1:00pm Customer Presentation: Enterprise Architecture & ServiceNow Store | Patrick Taylor, Space Telescope Science Institute 

1:00pm – 1:30pm Thirdera Presentation: Unlocking Enterprise Potential at Johns Hopkins University | Deborah Contrella & Katrece Cobb, Johns Hopkins University

1:30pm – 1:45pm BREAK

1:45pm – 2:15pm Customer Presentation: Gaining Visibility on IT Hardware | Sina Kniseley, Office of the Comptroller of the Currency

2:15pm – 3:00pm ServiceNow Presentation: Enabling Fast, Data-driven Process Improvements with Process Mining | Dan Grady, ServiceNow

3:00pm - 3:15pm Open mic & Closing Remarks

3:15pm - 3:20pm Raffle Winner

3:20pm – 4:30pm Social Hour & Networking

Parking & Security: 

• Attendees will receive complimentary parking. Follow the driveway into Mt. Washington Conference Center at 6225 Smith Avenue, Baltimore, MD.
• Guests can either park in the surface lot or the visitor parking lot. See attached map for reference. 
• Enter the green glass building and check in at the security desk. Security will direct guests into the Susquehanna Room.

We hope to see you there!