Slides from 3/21 Maryland SNUG

[caterine_alvare]

Hi Maryland SNUG Community,

Thank you for attending to our SNUG and SAM Workshop in Maryland! Please see slides below, we'll be posting the Roadmap and customer case studies soon.

• Sponsor presentation: Click here to access slides from Contender Solutions
• • "Building demand and governance around ServiceNow Upgrades, Patrick McHose, Contender Solutions". For questions, please reach out to Patrick McHose (pmchose@contendersolutions.com) or Patty Dodds (pdodds@contendersolutions.com)
    
    
• SAM Workshop: Click here to access slides from our SAM Workshop
• • For questions, please reach out to Steve Emerson (steve.emerson@servicenow.com)
    
    
• Space Telescope Customer Case study: Click here to access slides presented by Susan Reed. 
  
  
• Customer Success Presentation: Click here to access slides presented by Rich Bradley.
  
  
• Upgrade and Patching Update: Click here to access slides presented by Rich Bradley.

For any other questions, please reach out to Caterine Alvarenga (caterine.alvarenga@servicenow.com) or Laura Whisman (laura.whisman@servicenow.com)

Thank you all for attending! Thanks to all presenters are well, ServiceNow, Contender, Space Telescope and Howard County. Thanks Howard County for having us.