caterine_alvare
ServiceNow Employee
ServiceNow Employee

Hi Maryland SNUG Community,

Thank you for attending to our SNUG and SAM Workshop in Maryland! Please see slides below, we'll be posting the Roadmap and customer case studies soon.

  • Sponsor presentation: Click here to access slides from Contender Solutions
    • "Building demand and governance around ServiceNow Upgrades, Patrick McHose, Contender Solutions". For questions, please reach out to Patrick McHose (pmchose@contendersolutions.com) or Patty Dodds (pdodds@contendersolutions.com)

  • SAM Workshop: Click here to access slides from our SAM Workshop
    • For questions, please reach out to Steve Emerson (steve.emerson@servicenow.com)

  • Space Telescope Customer Case study: Click here to access slides presented by Susan Reed. 

  • Customer Success Presentation: Click here to access slides presented by Rich Bradley.

  • Upgrade and Patching Update: Click here to access slides presented by Rich Bradley.

For any other questions, please reach out to Caterine Alvarenga (caterine.alvarenga@servicenow.com) or Laura Whisman (laura.whisman@servicenow.com)

Thank you all for attending! Thanks to all presenters are well, ServiceNow, Contender, Space Telescope and Howard County. Thanks Howard County for having us.

3 Comments
Brent MacAloney
Kilo Guru

Are you going to post Rich Bradley's slides as well regarding the changes to the upgrades and patching?  There was some great information in there I would like to share with my team. 

caterine_alvare
ServiceNow Employee
ServiceNow Employee

Hi Brent, thanks for reaching out! I've just posted Rich's slides. Thanks and please reach out if you have questions.

Brent MacAloney
Kilo Guru

Awesome.  Thanks so much!!!