Error messgae in change Request.
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ā10-22-2024 01:06 AM
When i am saving change
Change model cannot be modified for in progress Change Requests
above error message is coming.
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ā10-22-2024 02:48 AM
Yes, when i saved any form on change request on new state this message comes and model type changes and after that when i open that from list view it works perfectly fine.
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ā12-03-2024 03:12 AM
Did you find any solution for this?
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ā11-29-2024 12:03 PM
I'm going through the same error.
When I save a change, the Model [chg_model] field automatically changes to "emergency".
The business rule responsible for this log is: Read only Model when not initial state
However, this is not the biggest problem.
The real problem is: When I create a new change, the "model" field (chg_model) is changed to "emergency" on the server-side.
Please, was someone able to troubleshoot this error to help us?
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ā11-29-2024 12:20 PM
Please try to disable all custom business rule because this issue occurs if any business rule fails to run
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ā11-30-2024 04:09 AM
What exactly do you want to accomplish, please explain in detail, as this behavior is expected.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Prashant Kumar
ServiceNow Technical Architect
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