You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16 th !    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertained by an AMAZING mentalist -magician you don’t want to miss! Share your reactions and chat with ServiceNow customers, developers, and partners from across the globe.   Forward the registration to friends and collogues- ALL ARE WELCOME. This is the biggest SNUG of the year- you won’t want to miss it.   REGISTER TODAY  *You must register in advance to receive Zoom login information   Agenda 8:00 am - 9:30 am PT Platform AI Workshop   9:00 am - 9:15 am PT Break   9:15 am - 10:00 am PT Welcome – Tracy O’Brien and Lauren McManamon   10:00 am - 10:30 am PT Now Assist Virtual Agent Adoption & Integrations Ken Bristol, Bristol Meyers Squibb   10:30 am - 11:00 am PT How herding cats helped consolidation efforts at AFRL Tauf Chowdhury, AFRL (Airforce Research Laboratory)   11:00 am - 11:30 am PT Identity and Access Management into ServiceNow Christopher Smith, UNC Health   11:30 am PT - 12:00pm PT KeyBank’s journey with ServiceNow and custom app development with App Engine Adam Stockton, Robert Parry, Seth Nauman-Shamatta, KeyBank   12:00 pm PT - 12:30pm PT Mentalist and Magician Performance Gary Ferrar    12:30 pm PT Closing Remarks     Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.        REGISTER TODAY   * The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.    Tracy O'Brien SNUG Program ... View more

Hello SNUG Members!   I hope to see you at Knowledge 2025- our largest event of the year!   Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more.   Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges!   It’s not too late to register to attend.   We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt!   Read about  The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference.   Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference.   Have questions? You can find help at the Events Help Center.   I hope to see you there!   Tracy O’Brien ServiceNow ... View more

Hi everyone! I'm currently learning ServiceNow scripting and just started the ServiceNow Fundamentals course. I'm excited to be part of this community and would love to connect with others who are learning or already working with ServiceNow in the Middle East region. My beautiful City in the world ABUDHABI  If you have any beginner tips, favorite resources, or just want to say hi—feel free to reply!  Looking forward to growing with you all. – Alyazia ... View more

Hi ServiceNow Experts, I recently moved to Abu Dhabi  and would like to know if any ServiceNow User Group is available on the networking  ... View more

We are looking forward to kicking off a ServiceNow user group in the Middle East. We would like to invite you as a valuable customer to the first ever SNUG meeting in this territory. During this informal event, ServiceNow brings specialists and ServiceNow expert users together for an open discussion. We can share the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow Service Management professionals. Date: 20 April, 2016 Time: 14:00-17:30 Location: The Address, Dubai Marina This session will allow you to: - Meet the new Middle East team at ServiceNow -   Discuss the formation of the new ServiceNow User Group -   Trade tips, tricks and successes around the ServiceNow platform -   Hear best practices and demonstrations -   Network with your fellow IT professionals Agenda 14:00   Welcome & Meet the Middle East team 14:30   Discuss SNUG leadership and 2016 priorities 15:00   Customer lead discussion 16.00   Break 16:30   Helsinki Introduction 17.30   Networking and refreshments Please note that to access the SNUG details you will have to be a member of ServiceNow Community. Create your profile and log in before registering to this event. Location: Dubai ... View more