Altiris Integration - How to Retire inactive PCs in the CMDB

10382
Kilo Contributor

‎12-08-2014 05:40 AM

Question regarding Altiris Integration:

If a PC is no longer in Altiris, I need to make it 'retired' in the CMDB.

Since this is a one-way integration, inactive PCs remain in the CMDB even though they are not in Altiris.

This has not an issue in the past few years, having inactive PCs in the CMDB.   However, it is now critical, due to IT billing process changes that will use CMDB information.

I've done a lot of clean-up, but now I need some way to do this automatically and daily.

I do not know how to do this, or even where to start.

I'm looking for ideas / suggestions / help!   Help!

Thank you!

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AdityaTW
Mega Contributor

‎12-08-2014 06:44 AM

Depending on how the integration is set up in your organization, you could do the following:



1. Get the list of all PCs registered in Altiris, and put them in a CSV file


2. Load the file to the Import Set table


3. Create a transform script which basically would check if the PC exists (based on the name or other criteria you have) in CMDB or not. If not, then change the status of the CI in CMDB to Retired. You may also want to change the value in other fields like Operational Status for example, as appropriate.



You could then incorporate this logic in your daily/scheduled data imports.





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