Duplicate Option Unavailable For Asset Launcher Screen within HAM Application
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
Hello Everyone,
I need to customize the Asset launcher Screen within HAM application(stock room audits, location audits, create asset, asset lookup, asset put away), But I am not able to duplicate the "Asset" Launcher screen which is in HAM application, But I am able to do the one which is in ITAM Mobile application (has only create Asset and Asset lookup).
Is anyone experiencing the same issue?, I am able to duplicate the other launcher screens which are available OOB from ServiceNow except this one launcher screen. I tried to open the record in platform view and can see the Insert and stay option. i don't think it is going to copy all the related records and their relationships. So this option would not be ideal.
I tried to see if i can duplicate the icon sections, but that's not possible as well. I tried to open from both HAM Scope and Global scoped. Nothing worked out. It would be really helpful if someone can look into this issue and help me on what's missing. If any protecting policy is applied on HAM Application,
Really appreciate your help,
Gowtham
