Hi,I have a requirement in ServiceNow Agent Mobile.We have a field called Barcode (asset_tag) on the x_map_eam_devices table, and it needs to be unique.I have a Script Include and Client Script to check if the barcode already exists.The script works ...
I'm looking for recommendations on a reliable app development company Austin. If anyone has worked with local companies, I would love to hear about your experiences and which teams excel in user-centered design for both iOS and Android platforms. Add...
Hello, How can I disable geolocation tracking in the mobile agent app? I don't want the location map to appear when the location field is displayed on the mobile screen. Only the location name should be visible, similar to other reference fields. ...
Hello Team,Need your help,Can anyone advise on how to display RITM details at the request-level approval? Currently, it appears like this
Hello,I'm currently working on the Mobile app and trying to pass information from a chart screen to a list screen. Currently I have set up the Chart screen that displays RITMs by state. I have created a List screen as well that will display a list of...
hi All, i confignured now assist in VA and added default portal to esc.Actually now assist is working while searching but the searchbar is not showing now assist icon.also if search it should show like now assist and search. Thanks in Advance .
Hi All, Recently I am working on now mobile, I enabled the knowledge base for Now mobile it is showing in Information tab.But when I search a keyword related to article it is showing under articles in search bar.Also I have seen few Community post I ...
Hi All,I have Enabled Now assist in VA by using conversational inferace>assistant >default assistant.In Display Expereience I configured Portal as Esc and In mobile under chat laucher function I configured as shown in Image.when I went to mobile app ...
Hi,I’m using the Activity Stream record screen segment in Now Mobile for end-user comments. The input at the bottom shows the default placeholder “Type your comments here”. The issue: when a case is in the Resolved state, end users often write “Thank...
Need to remove this no image icon from mobile app for catalog item or catalog categories
Hi All, I am getting the error 'Could not load the document' in the Now agent mobile app. This is coming when opening Assignment group field. Attached the screenshot.Any idea how can this be resolved?
Our client wants a list on Agent Mobile which groups incidents by location. I have managed to configure a grouped list as perConfigure a group list screen (servicenow.com) However I am unsure where to go with this now as i want to be able to expand a...
Hi All,Recently I am going through Affected location relatedlist on incident table.I found there is no data in that even in task_location table as well. I want to know when an incident is created how to populate the data in the affected location tabl...
I’m trying to extract the duration values from a metric instance record in a GlideRecord, but getNumericValue() is not working and is returning undefined. What are the other ways to access values from a duration field?In the end, I need to sum the va...
Hello,We are in Utah patch 7. I am setting up Field Service Mobile for our facilities teams. Work Order Tasks show up on the map, everything seems to be working well. However, if I add a part or go to inventory and search for a part, it doesn't find ...
