Hello, it seems the out of box mobile agent app does not have a screen or applet for tasks assigned to your group, but with assigned_to = none, is this correct? Our technicians need an easy way to use the agent app to browse their group's open tasks...
Good afternooon all I would like to know if it is possible to add an alias/short description on the mobile app under 'Who's on-call? Managers who would use the On-call scheduling on Agent Mobile do not always know the assignment groups so I want to ...
As per below article, one should be able to access checklist section under related tab in a work order task form: https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/enterprise-asset-management/task/manage-work-orders-usi...
Hi Community,I am working on Input Form screens in Mobile App Builder and need help with dynamic reference filtering.Background (Native UI behavior)One Stockroom can have multiple ConsumablesIn the Stockroom record, Consumables appear in the related ...
Hi, After updating to Zurich we notice that in the ITSM Mobile Agent applicatioin, this field we've been using for years is missing. I was not part of the original setup nor am I a developer but.... We have this asset tag field along with Serial numb...
I am working on a ServiceNow PDI (Zurich version) and trying to configure a simple mobile experience using Mobile App Builder.What I have done:Created a Mobile App Config:Type: AgentNavigation bar: Mobile AgentAccess control type: (tried both "None" ...
I've created a new Map Screen to display Work Order Tasks and I need to prompt the user to enter some values before the screen loads in order to pre-filter the results. One of the inputs is a 'radius' to limit the results to tasks that are within a...
Hi everyone,I’m running into a login issue on mobile devices and wanted to check if anyone has seen this before.I can log in to my ServiceNow instance without any problems on my laptop (including incognito mode). MFA is triggered correctly and everyt...
As a system administrator, when I attempt to remove My assets from Now Mobile Hopepage > My items within the Icon section in Mobile App Builder I am getting the following error. . "Error: Internal MAB error of type BadRequestError: unable to delete r...
Hi Community,I’m working with ServiceNow Mobile and trying to auto-populate a field on a form when creating a record from a related record.The same setup works as expected in the desktop UI, but in the mobile app the field is not getting populated ev...
Hi everyone,I’d like to ask if there’s a way to operate Now Mobile on a PC.Is it possible in recent versions that it is natively supported?Has anyone tried accessing it through a browser, emulator, or any alternative method?If so, I’d appreciate any ...
Hi everyone,Does someone have a clue about how you change the green color of things in focus/highlighted? I can only find Focus Ring and Focus Ring Shadow in the theme builder which doesn't change the green coloring.It seems like it should be possibl...
Use a record-based incident formConfigured Now Mobile form view for incident and enabled it to be visible on now mobile widget. How do we enable AI lens for the form.?
Getting error Unsupported screen in NowMobile I want to create a input screen in NowMobile App so that we can enable AI Lens for the same. Create a new input screen as well and added in under Quick link section.But when trying to open the form, it is...
When try to fill the catalog form using AI lens encountering below error. User have "lens_user" role as well.
